How many times have you sent an email and received no response or an incomplete response? Many of us run in circles sending emails back and forth in an effort to communicate completely. A reply may contain an answer to only one of the questions asked or misinterpret the original message entirely.

One way for an organization or working group to communicate more efficiently is to define a set of keywords to be used in email subject lines. For example, when does ‘urgent’ truly mean urgent? One of the teams I work with defined ‘urgent’ as the sender is not able to act without input from the receiver within 20 minutes. The team ultimately agreed that email is NOT the best way to express an urgent need and in such cases, senders will pick up the phone or send an instant message instead. They decided to use the word ‘important’ when a reply was needed within 24 hours. Everyone is now on the same page, speaking the same language, and this small change has made a huge difference in the team’s productivity.

Another way to streamline communications is to keep emails short and simple. Don’t ask too much in one email and use bullet points to highlight questions that require a reply. Add a deadline or request date, for example, “please reply by date.” Or use “reply requested” in the subject line. The key is to define email guidelines as a group.

In this article for Thrive Global, Gustavo Razzetti sums it up nicely –It’s all about clarity”. Gustavo recommends using messaging apps instead of email. However, if your organization uses email, he provides examples of additional one-word categories that may help senders and readers organize the importance and significance of email communications.

Is your team on the same page?

Executive Coaching

A coach cultivates and enhances the skills and talent you already possess. Not so much a teacher, but more of an outside objective listener and truth-teller, the coach holds up a mirror so that you can see and improve your behavior and interactions and level up your leadership.

You may choose to work with an executive coach for a variety of reasons. Many chief officers find that the need to enhance their skills at conflict resolution is a key factor in the coaching decision. Increased confidence, improved self-awareness as an individual and in their role, and better interpersonal skills are other frequently cited reasons to begin an engagement.

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Strategic Planning

Traditional strategic planning is a comprehensive multi-step process that helps a business to formulate their vision and map out the strategies and actions that will take them there. A sound strategic plan typically includes establishing key elements.

RoundTable Consulting works with businesses and non-profits to develop all strategic plan components, starting from a high-level analysis all the way through individual action items. The end result is that your team is guided through the development of a full strategic plan with deliverables tailored to your unique organization.

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Professional facilitation helps individual executives or groups to identify and solve problems, come to a level of understanding about a certain situation, communicate concerns with each other for the good of the group, share new ideas and work together to build on them, and make lasting changes that include establishing clear direction and next steps.

Facilitation is a industry term used to describe an extremely compelling and effective way of working with teams and individuals that gives everyone an opportunity to be an active and engaging part of a decision making process.  Why is facilitation needed? Why is a facilitator needed?

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Vistage CEO Peer Groups

Effective executive coaching reaches a higher level when it’s paired with deliberate, thoughtful roundtable discussions with like-minded peers. That’s the powerful combination used in the Vistage CEO Peer Group model, and the reason why I have become a Vistage Chair.

Each peer group brings high-performing leaders together in a confidential, limited roundtable setting. Within this environment of trust, walls come down and discussions get real, especially when prompted by thoughtful, probing questions.

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