Cultural Change Is in Your Hands

Everybody seems to be ready to get back to normal. State by state, we’re starting to see the restrictions related to COVID 19 begin to lift. After weeks separated from once-familiar routines, people are eager to return to the way things worked before. But what will the new ‘normal’ look like now that our working relationships have been tested and the culture at work has been disrupted?

As we return even partially to on-site work, the culture within our organizations may now be more important than ever as a unifying factor. We’ve had time to consider aspects of life and work, goals, values, and objectives. As we head ‘back to work’ we have a significant opportunity to focus on culture.

That unique overall personality and atmosphere of an organization, culture stems from the shared values, principles, and beliefs of the people who work together. It shapes how things are done and how people interact with each other. And culture is shaped by leaders, for good and for ill, regardless of whether they are aware or their role.

As a leader, don’t underestimate your ability, and responsibility, to shape your organization’s culture. Use this moment to do two things.

  • Examine your culture.Hold it up to the light, study what it reflects. What flaws do you see? How effectively does it reflect your values? And is the culture really what you say it is?

  • Decide how you will make your culture better and take steps to make that happen.

It takes work and participation and there is no instant solution, but with deliberate steps you and your organization can craft a healthy culture suited to present needs. Begin with these steps:

  • Identify your values and the greater purpose of your organization. Define what you want the culture to be and how people will be treated.
  • Set an example by living out the principles and changes you want to see in the organization. There’s no substitute for walking the walk; we all benefit from someone modeling expected behaviors. Children aren’t the only ones who learn by what they see.
  • Support the cultural attitudes with language that conveys the sense of a unified team. The organization’s goals are everyone’s goals.
  • Pay attention to the details. Small actions, when repeated, multiply to become significant. Authenticity in relationships, the personal touch of caring interactions, and sincere appreciation recognizing the contributions of individuals all speak louder than words.
  • Listen. Pay attention to the culture that you see developing. Reflect and adjust to encourage respect and healthy social interactions, whether your team is working on-site, from home, or a combination.

Don’t miss this opportunity to bring renewed purpose and authenticity to your workplace as we move back into a new ‘normal’. Although physical working conditions and dynamics may change to include more remote work teams, shaping a positive, healthy culture is in your hands.


Nancy Owsianowski, Founder
RoundTable Consulting, LLC


Nancy Owsianowski is the Founder of ‘RoundTable Consulting’ where her relational, insightful approach transforms teams, leaders, and organizations. Find Nancy on LinkedIn or reach out to her to learn more about authentic leadership and her coaching, facilitation, and training services.

What’s your rallying cry?

To set the short-term focus for what lies ahead, an organization needs a rallying cry. This thematic goal helps the leadership team arrive at a shared answer to the question, “What’s most important now”.

Contact me to learn how a focused table group can rally your team.


“Nancy really made an impact on our team. We have woven her guidance into our 1:1 work sessions, team meetings, and other discussions. Nancy made it simple for us to turn big ideas into action items; we have been able to set objectives and track progress together. What was once daunting is now invigorating!”

– Jill Dawson, Director, Collegiate Travel Solutions, Anthony Travel



To help you navigate these uncertain times, I am offering complimentary coaching sessions.

Interested in more?
Are you seeking a peer advisory group to strengthen and support professional and personal growth? We are currently recruiting members to the Senior Manager and Executive Roundtables through IUSB.

Contact me to take advantage of either opportunity.

Executive Coaching

A coach cultivates and enhances the skills and talent you already possess. Not so much a teacher, but more of an outside objective listener and truth-teller, the coach holds up a mirror so that you can see and improve your behavior and interactions and level up your leadership.

You may choose to work with an executive coach for a variety of reasons. Many chief officers find that the need to enhance their skills at conflict resolution is a key factor in the coaching decision. Increased confidence, improved self-awareness as an individual and in their role, and better interpersonal skills are other frequently cited reasons to begin an engagement.

Read more…

Strategic Planning

Traditional strategic planning is a comprehensive multi-step process that helps a business to formulate their vision and map out the strategies and actions that will take them there. A sound strategic plan typically includes establishing key elements.

RoundTable Consulting works with businesses and non-profits to develop all strategic plan components, starting from a high-level analysis all the way through individual action items. The end result is that your team is guided through the development of a full strategic plan with deliverables tailored to your unique organization.

Read more…


Professional facilitation helps individual executives or groups to identify and solve problems, come to a level of understanding about a certain situation, communicate concerns with each other for the good of the group, share new ideas and work together to build on them, and make lasting changes that include establishing clear direction and next steps.

Facilitation is a industry term used to describe an extremely compelling and effective way of working with teams and individuals that gives everyone an opportunity to be an active and engaging part of a decision making process.  Why is facilitation needed? Why is a facilitator needed?

Read more…

Vistage CEO Peer Groups

Effective executive coaching reaches a higher level when it’s paired with deliberate, thoughtful roundtable discussions with like-minded peers. That’s the powerful combination used in the Vistage CEO Peer Group model, and the reason why I have become a Vistage Chair.

Each peer group brings high-performing leaders together in a confidential, limited roundtable setting. Within this environment of trust, walls come down and discussions get real, especially when prompted by thoughtful, probing questions.

Read more…

Contact Us

8 + 6 =